Collection: Morning

Prime Coffee Supplies have an excellent website with lots of information. The team are always helpful and respond to emails promptly. This gave me confidence to buy an espresso coffee machine from them after months of searching. There was a hiccup around delivery but this was down to the delivery company. Adam does his best to sort out any queries, he really cares about customer service and wants to help customers enjoy great coffee. I have no hesitation in giving a five star review.

Good communication. I had a message from ups that I need to pay import fees. after sending an e-mail to prime coffee I got the response that it was an error and i don't need to pay. Machine was delivered quickly, too. Very good experience

I have recently purchased a grinder and coffee machine from this company. I have had many interactions with Adam and found him to be approachable, generous, professional and very efficient. I cannot speak highly enough of the wonderful experience that he facilitated. This is truly a first class company and owner. They have my highest recommendation.

Eureka Disko Automatic 58mm Tamper

When I first contacted Prime Coffee Sales, I only had a vague idea of what I was looking for. After speaking with Adam, I ended the call not only with a clear understanding of the most suitable machine for my needs, but also with the rare and refreshing feeling that I had just experienced truly exceptional customer service.

Adam is an absolute gem… personable, knowledgeable, and genuinely enthusiastic about what he does. His commitment to helping customers is evident in every part of the conversation, and he went above and beyond to make sure I had all the information I needed.

I cannot recommend Prime Coffee Sales highly enough. It’s a real joy to come across someone like Adam, and our interaction now sits proudly on my short list of truly outstanding service experiences.

Was originally going to order a Sage but speaking to Adam helped me pin down what I needed and wanted. Went for a La Pagani grinder and mini Cellini. Could not be more pleased with the purchase.

I bought a coffee grinder from Prime Coffee Suppliers and couldn’t have been happier with the experience. I contacted them by phone to ask some questions and was impressed with their knowledge of the products and before confirming my choice I was asked about my setup to make so was buying the right grinder for my needs. I also spoke to Andy after I had received the grinder and he was very helpful with my query and I would have no hesitation in dealing with them in the future.

Extremely friendly, helpful and honest when discussing and arranging a major purchase. Kept me updated with passage of items from Italy to their warehouse. Very responsive to queries. The courier company PCS used kept me updated and carried to VERY heavy items up two flights of stairs.
Cannot fault the service at all.

Great service and products

my partner and I have enjoyed this chimney fire americas coffee immensely. we have used this coffee as an americano, latte, cappuccino and iced latte. All were very successful. I really enjoy my coffee and would love to continue with this coffee however the price for me is a little high. I am used to paying around £9 per bag and the coffee is very similar to this. So for that reason only I don’t feel that I will be purchasing more.

Considering the product came from Italy, delivery was very quick. Good updates via the link provided. Sent an email and received a quick and friendly response. Will use again.

Top service. Adam was great. Fantastic communication. Is always there to help

Outstanding service and communication from Adam throughout the entire process. I ordered the Cube and the All Ground Sense grinder, fully aware that there would be a wait due to stock availability. Adam kept me well informed every step of the way.

The Cube arrived first but unfortunately had a fault. It was promptly collected, assessed, and replaced with a brand-new unit in no time — which works perfectly. As a gesture of goodwill (completely unprompted), Adam also sent over some coffee, a pair of Fellow cups, and a Sanremo T-shirt — a thoughtful touch that really went above and beyond.

The grinder arrived yesterday and is absolutely spot on. I’m now living my home coffee dream thanks to these amazing products.

A huge thank you to Adam. It’s clear that if I ever have any questions or issues in future, I’ll be in safe and responsive hands.

I just like to say what a great service I had with this suppliers my df64 gen 2 is amazing it come on time and I would recommend the suppliers to anyone I am going to order so e more stuff of of them

Easy ordering process and swift delivery. Very happy.