Collection: Heylo Induction Based Espresso Machines

Great bit of kit, consistent shot performance. Great communication and delivery from Prime

Great service and communication

quick delivery great product

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Arrived quickly and well packaged. Expensive but pleased with the price I paid compered to other suppliers - look forward to some aromatic grinding in the New Year

I'm thoroughly satisfied with my purchase experience at Prime Coffee Suppliers. When I ordered a machine that was out of stock, Adam promptly contacted me, unlike other sellers who might have just canceled the order. We had a productive discussion about my needs, leading to an excellent offer on a refurbished Rocket TCA and a DF64 grinder.Their efficiency with in-stock items is impressive. Adam arranged to send the brand new DF64 before the machine, and it arrived in no time.Regarding the TCA, which was a repaired return due to previous shipping damage, there was a slight delay beyond the anticipated timeframe. Still, Adam effectively managed my expectations by candidly explaining the challenge of sourcing parts, something I appreciated as a first-time customer.The only aspect needing improvement is the communication and organization surrounding the machine's final dispatch. A bit of confusion arose after the repairs were completed, creating some concern about the high-value item since it was my first purchase from them. I received disjointed updates about the shipment's status and location, and there was no tracking number or consignment details. Clearer, consistent communication would have alleviated some of that stress and reduced my frequent inquiries. Fortunately, someone was at home when it finally arrived!The machine is in perfect condition, and you'd never guess it had been damaged.In summary, if you're buying in-stock products, they're impeccable. For custom orders or repairs, be aware that it may take time. With some patience in the logistics process, you'll ultimately receive an outstanding machine.

Amazing coffee expresso machine

Had a great experience with them. There was a problem with the order initially but they sorted it with no issues.

Chimney Fire Colombia Coffee Beans - Chocolate, Grape, Toffee

Rocket R58 - R Cinquantotto Espresso Machine - Dual Boiler

Great service and advice. Fast delivery

Awesome Maxine, beautifully built

ECM Technika VI Espresso Machine - Dual Boiler