{"product_id":"12-months-parts-warranty","title":"12 Months Parts Warranty (For Commercial Equipment)","description":"\u003cp\u003e\u003cspan role=\"text\" style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003e12-Month Parts Warranty: Reliable Support for Your Equipment\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003eInvest in your coffee equipment with confidence. At Prime Coffee Suppliers, our \u003cstrong\u003e12-Month Parts Warranty\u003c\/strong\u003e is designed to protect you against the cost of unexpected component failure, helping to keep your machine performing at its best.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003eThis \u003cstrong\u003eparts-only warranty\u003c\/strong\u003e provides coverage for key internal components, while maintaining a flexible, transparent approach to labour and servicing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003e\u003cspan role=\"text\"\u003eWhat’s Covered?\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003eWe stand by the quality of our equipment. If an internal mechanical or electrical component fails within the first 12 months due to a \u003cstrong\u003emanufacturing defect or standard operational wear\u003c\/strong\u003e, the cost of the replacement part is covered.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eParts Replacement:\u003c\/strong\u003e Coverage includes internal components such as heating elements, power boards, and similar essential parts.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eGenuine Components:\u003c\/strong\u003e All replacement parts supplied are authentic to ensure continued performance and reliability.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan role=\"text\" style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eWhat’s Not Included\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003eThis is a \u003cstrong\u003eparts-only agreement\u003c\/strong\u003e, meaning additional service costs are not covered:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eLabour \u0026amp; Call-Out Charges:\u003c\/strong\u003e Engineer time, diagnostics, travel, and on-site service fees are charged separately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eExternal \u0026amp; Aesthetic Parts:\u003c\/strong\u003e Items such as outer panels, drip trays, and glass components are not included.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003e\u003cspan role=\"text\"\u003eWarranty Exclusions\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003eThe warranty does not cover:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eLimescale or Environmental Damage:\u003c\/strong\u003e Including issues caused by poor water quality, milk ingress, or inadequate cleaning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eConsumable Parts:\u003c\/strong\u003e Such as group gaskets, shower screens, and steam wand seals.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eMisuse or Accidental Damage:\u003c\/strong\u003e Including vandalism, improper use, or unauthorised modifications.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan role=\"text\" style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eMaintenance Requirements\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003eTo ensure the warranty remains valid, the following must be maintained:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eWater Filtration:\u003c\/strong\u003e A manufacturer-approved water filter must be installed and replaced at least every 12 months.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eDaily Cleaning:\u003c\/strong\u003e Equipment must be cleaned regularly using appropriate, industry-approved products.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eService Access:\u003c\/strong\u003e Reasonable access must be provided for authorised engineers when required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan role=\"text\" style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eAdditional Terms\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eDuration:\u003c\/strong\u003e 12 months from the effective date of the agreement.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eCompliance:\u003c\/strong\u003e Responsibility for regulatory requirements (e.g. pressure system safety compliance) remains with the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e** Only Applicable on new Commercial equipment purchases, not available as a standalone purchasable product.\u003c\/span\u003e\u003c\/p\u003e","brand":"Prime Coffee Suppliers","offers":[{"title":"Default Title","offer_id":56557963182466,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/3681\/1812\/files\/12MonthsPartsWarranty.webp?v=1776150822","url":"https:\/\/www.primecoffeesuppliers.co.uk\/products\/12-months-parts-warranty","provider":"Prime Coffee Suppliers","version":"1.0","type":"link"}